At Bradleys, every diamond engagement ring, wedding ring and eternity ring comes with a Service Plan and 10 year Guarantee, which covers the ring against any manufacturing defects for 10 years from the date of purchase. This Guarantee remains valid as long as you have your ring checked and serviced by Bradleys at least once a year.
As part of the Service Plan, we provide annual professional refurbishing and cleaning to restore your ring to its original state and ensure it remains looking like new. Simply send us your ring well-packaged securely through mail or call us to make an appointment for an in-person visit. We have a record of every customer’s Service Plan on file.
However, keep in mind that our Service Plan and Guarantee does not cover loss or damage resulting from accidents, mishandling (for example if the ring has been knocked), unauthorised alterations or repairs, stones loosened by impact, rhodium wear, tarnishing and general wear and tear.