Jewellery Repairs & Alterations


We know that sometimes accidents happen, you pull a claw on the ring, you lose a stone, you break a chain or perhaps your finger size has changed through the years and your rings no longer fit. Don’t worry. We’ve got your back. Whether your jewellery needs altering, updating or has become damaged or is suffering from wear and tear, our team of skilled jewellery craftsmen and gemologists can help restore and keep your jewellery looking as beautiful as it was on the day it was first purchased.

"We understand that jewellery can hold great sentimental value, that is why we always treat your treasured possessions as we would our own "

Michael Isaac - Head Designer & Gemologist

The Process

Step By Step

Step One - The Assessment

Simply bring in your items to one of our stores. Here one of our skilled & experienced advisors will inspect your precious items under magnification to ascertain exactly what is required. We will give you a receipt that shows proof of us taking your item. Once we do they are fully insured.

Step Two - The Quote

Once we have established exactly the nature of the repair, we will give you a quote along with an estimated completion date. If you’re happy with everything simply sign off on the repair and let our craftsmen get to work.

Step Three - The Work

One of our highly skilled jewellers will meticulously go about restoring your jewellery back to its tip top condition. We use state of the art equipment along with time tested techniques. Every repair goes through rigorous quality control.

Step Four - The Collection

Once the repair work has been carried out and passed our rigorous quality control we will contact you and let you know that your jewellery is ready to be collected. On collection bring in your repair receipt . No repair will be given out without a receipt or suitable photographic I.D.

Let's Get Started

Book An Appointment

Life happens, jewellery can get damaged, your fingers may have changed over the years. No matter what, we’re here to help. Bring your jewellery into us and our expert team will have it back in tip top shape in no time.